Five-star reviewers consistently report Swan resolved their legal matters effectively and communicate clearly. One-star reviews focus on unresponsiveness, unfulfilled promises, and billing opacity; a handful note ethical concerns.
Based on limited recent reviews, so treat this as low-confidence.
Reviewers describe Griegel and Lazzaro as knowledgeable, trustworthy lawyers who follow through on commitments and stay accessible. Clients value the small-firm treatment without the shuffle of a large practice.
Five-star reviews from 5-6 years ago praise Sal's knowledge and staff warmth, particularly Cyndy and Olga. Recent one-star reviews paint a starkly different picture: months of no contact after retainer, voicemails unanswered, inaction on estate paperwork, and allegations of signing documents without permission. The pattern suggests either a decline in service or a mismatch between his strengths and client expectations around responsiveness.
Lance Brown & Associates earned a 4.4 average across 13 reviews. Most clients praise the staff's professionalism and Lance's legal knowledge, noting he explains procedures clearly. One malpractice client reported the firm accepted her case, then later declined it without an in-person consultation, leaving her frustrated after multiple parking-lot record pickups. Detail is limited in reviews.
Last updated 2026-08-27