The NJ Attorney General's office draws overwhelming complaints about inaccessibility: most callers report no answer, no callbacks, and no email replies. The rare positive interactions highlight courteous staff, but reviewers consistently describe a non-responsive system that passes responsibility elsewhere or fails to act on reported crimes and civil violations. Limited positive reviews suggest occasional good experiences do not reflect the typical outcome.
Many clients praise the firm's attorneys for fighting hard through complex cases over months or years, with named lawyers earning specific recognition for professionalism and delivered results. A smaller but vocal group reported unmet promises around case strategy, ignored follow-up requests, and dismissive handling during critical moments before trial.
Most reviewers credit Robin Lord with quick decisive moves that deliver favorable results, backed by knowledgeable staff and direct communication. One recent complaint claims lost case and money-driven representation, creating tension with the overwhelming majority finding her results worth the cost.
Most clients report fast resolutions and reduced charges through skilled handling of traffic and criminal matters. Attorney Gaurav and paralegal Jeff earn consistent praise for clarity and responsiveness, though a few flag communication gaps after cases close and initial advice that proved costly in hindsight.
Last updated 2026-08-27